Friday, February 17, 2012

Sharing your Passion

One way of capturing the interests of your guest is to share some of the same passions, and values that you have for hospitality or your business. It’s a lot easier to sell something you have an interest in, you are passionate about or that you value.  If you don’t love what you do, or feel it’s important, the guests, prospect will see it. It will be very hard for you to deliver a great service if your staff has no values, interests or enthusiasm. This is the winning formula for your business! Excellent customer service should be your main focus!

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