What about Tip Pooling?
By definition tip pooling is simple: all tip earnings of the service employees are intermingled and
then redistributed. By application it is a more complicated process. Briefly, here
are some of the ground rules: to be acceptable under law, a tip pool “must be completely voluntary,
initiated by the employees themselves with or without the knowledge of management, and not made part
of the terms of hire or conditions of continuing employment.” This means that an employer
may not be involved in a tip pool - other than that of a “ministerial” or administrative
function of “distributing tips charged on credit cards according to a formula devised solely
by the affected employees.” I can hear the questions now. No, a restaurant owner
cannot determine whether or not he wants to be a “pooled house” - it is up to the employees
only.
The DOL has advised restaurant owners that if employees
having decided to pool tips, and further agreed that the employer should play a part in the collection
and/or distribution of the pooled tips, the DOL has found it reasonable for the owner - if it chose
to participate - to demand that the terms of the tip pool agreement be reduced to writing. The
employees should put the terms of the pool in writing and give it to the owner with a list of participating
employees. If the employees refuse to put it in writing, the employer could refuse to participate
in the collection/distribution. This is an essential defense for employers and should be implemented
where tip pools are in place.
Complications certainly arise with tip pooling, and employers need to be aware of some ways they
can become ensnared. First, neither management nor the employees can make new hires participate
in the tip pool. Any employee can opt-out at any time - certainly an administrative nightmare
- however, there are exceptions in rare occasions, including service teams, which will not be addressed
in this column. Second, when employees initially consent to the formation and implementation
of a tip-pool, 100% of the wait staff do not need to consent -any one can opt-out and keep his/her
own tips subject to any tip sharing that the employer may require.
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