Hospitality is all about service and service requires attitude and a genuine interest in people both customers who use your services as well as staff who provide these services and who must show their deepest care.
Its the staffs of the restaurant or hotel ,who interact with guest and its them who provide unique experiences and ultimately provide the place's competitive edge.
The economic success of an establishment is therefore in direct proportion with the level service and care rendered.
So despite all the new technology, innovation, social media tools, comfort, amenities, decor, and exceptional cuisine provided, the personality and commitment to quality service remain the most important.Hospit
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